Policies

Shipping charges for the is based on weight and vary according to the item. This applies to US shipments only within the lower 48 states. We use Fed Ex Ground, UPS and US Priority Mail to ship your order depending on order size. Our routing team will choose the best ground method based on your location. Larger orders of  2 bolts or more may go via common carrier truck. This option works best only when shipping to a commercial location with a loading dock although residential delivery is available.

Canadian residents , call for shipping quote. No other international service is available.

Lead Time: Most items are in stock and available for immediate shipment. Some items occasionally are out of stock and lead time may be longer in this instance.

Damage: You are encouraged to inspect your shipment for obvious or concealed damage. If you observe any visible box damage, inspect your shipment immediately. Note any damage to driver prior to signing for a shipment in good condition. Our products are very durable and are packed exceptionally well. However, occasionally internal damage does occur. We will assist you in all claims and replacement merchandise needed provided you report damages within 48 hours from the receipt of your shipment. This can be done via phone (706)235-1670 or contact us via the "contact us" button below. Our normal business hours are M-F, 8-5 est.  We answer all emails within 1 business day or less.

Tracking Shipments: Your shipments can be tracked online at www.fedex.com  ,  www.ups.com or www.usps.com  .  A tracking number can be obtained via email upon request. 

There Are No Returns On Fabric Yardage !